Strategy and Operations Associate

Captions Job Description

Captions is the leading video AI company, building the future of video creation. Over 10 million creators and businesses have used Captions to create videos for social media, marketing, sales, and more. We're on a mission to serve the next billion.

We are a rapidly growing team of ambitious, experienced, and devoted engineers, researchers, designers, marketers, and operators based in NYC. You'll join an early team and have an outsized impact on the product and the company's culture.

We’re very fortunate to have some the best investors and entrepreneurs backing us, including Index Ventures (Series C lead), Kleiner Perkins (Series B lead), Sequoia Capital (Series A and Seed co-lead), Andreessen Horowitz (Series A and Seed co-lead), Uncommon Projects, Kevin Systrom, Mike Krieger, Lenny Rachitsky, Antoine Martin, Julie Zhuo, Ben Rubin, Jaren Glover, SVAngel, 20VC, Ludlow Ventures, Chapter One, and more.

Check out our latest financing milestone and some other coverage:

• The Information: 50 Most Promising Startups
• Fast Company: Next Big Things in Tech
• The New York Times: When A.I. Bridged a Language Gap, They Fell in Love
• Business Insider: 34 most promising AI startups

• Time: The Best Inventions of 2024

• Please note that all of our roles will require you to be in-person at our NYC HQ (located in Union Square)

We do not work with third-party recruiting agencies, please do not contact us**

About The Role

Captions is hiring a Strategy and Operations Associate to join our team and drive critical projects across the company. As our first hire in the function, you’ll work closely with leadership to coordinate cross-functional initiatives, research growth opportunities, and implement new processes. No two days will be the same, and you’ll have the chance to work on a range of challenges while collaborating with teams across the company to make a meaningful impact.

Responsibilities

Strategy and Planning

• Facilitate cross-functional planning processes, working closely with leaders in finance, marketing, and product management
• Execute ongoing reporting of OKRs and KPIs across the company, developing dashboards and presenting insights to leadership
• Conduct in-depth market research, including competitive analysis and customer insights, to inform long-term strategy

Operational Excellence

• Analyze and report on performance metrics across the company, creating dashboards and presentations to provide insights for leadership
• Use data to identify opportunities to drive operational efficiency, and implement solutions to enhance productivity through process improvement and automation
• Implement scalable systems and processes to support new sales function, including CRM optimization, sales analytics, and pipeline management

Special Projects

• Develop business cases and project plans for new strategic initiatives, ensuring timely execution and alignment with company goals
• Complete research and analysis to inform core business decisions, such as pricing optimization
• Build financial models to assess new opportunities and provide data-driven insights for decision-making

Preferred Qualifications

• 3 – 5 years of experience in management consulting, investing, and/or business operations at a high-growth startup
• Analytical and adept at turning data into actionable insights
• Problem-solver who’s comfortable with ambiguity
• Clear communicator and first-principles thinker
• Excellent organizational and project management skills, with attention to detail and pride in your work
• A team player with strong people skills, a low ego, and a willingness to jump in wherever needed
• Excited to learn new things and thrive in a fast-paced, ever-changing environment
• Bonus: Coding and/or entrepreneurship experience + interest in creative tools

Benefits:

• Comprehensive medical, dental, and vision plans
• 401K with employer match
• Commuter Benefits
• Catered lunch multiple days per week
• Dinner stipend every night if you're working late and want a bite!
• Doordash DashPass subscription
• Health & Wellness Perks (Talkspace, Kindbody, One Medical subscription, HealthAdvocate, Teladoc)
• Multiple team offsites per year with team events every month
• Generous PTO policy and flexible WFH days

Captions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Please note benefits apply to full time employees only.

Compensation Range: $90K - $125K