Chief of Staff

Job Description

Mark43 is approved to hire in Canada, the UK, and 40 U.S states, including AZ, CA-excluding San Francisco, CO, CT, DC, FL, GA, IA, IL, IN, KS, MA, MD, ME, MI, MO, NE, NJ, NM, NY, NC, OH, OR, PA, SC, TN, TX, UT, VA, VT, WA, and WI. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.

Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time.

At Mark43, we empower communities and their governments with cutting-edge technology that enhances public safety and quality of life. Our powerful, scalable, and intuitive software sets a new standard for the tools first responders rely on every day. We are seeking a dynamic Chief of Staff to lead Mark43 into its next phase of growth.

Your Impact

As the Chief of Staff reporting to the CEO, you will serve as a strategic partner to the CEO and CEO Team, facilitating communication and managing strategic projects across the organization.

Key responsibilities will include;

• Strategic Planning: Own and partner with the CEO and CEO team leaders to drive annual and quarterly planning exercises spanning OKRs, QBRs, companywide cadences, board meetings, and annual operating and financial plans. Manage all preparation and follow-ups for each planning exercise.
• Project Management: Oversee strategic projects on behalf of the CEO and CEO Team, partnering with executives cross functionally to ensure timely and successful execution. Identify blockers and implement solutions as needed.
• Communication: Serve as a liaison between the CEO and the organization to ensure clear communication and alignment. Support internal & customer communications, investor relations, and board meeting materials.
• Operational Excellence: Identify and implement processes to maximize operational efficiencies and alignment, incorporating a data driven approach. Analyze business performance and KPIs to inform executive decision-making.

To succeed in the role, you'll be expected to dive into all aspects of Mark43 and public safety technology industry, be comfortable with consistent travel, and develop deep trust with not only our CEO, but our entire senior leadership team so that you can find effective ways to continually optimize our CEO's time and company resources.

You'll manage Executive Team meetings, including, but not limited to, designing the agenda, overseeing prep work, providing insights/analysis to inform strategic conversations and tracking follow-through to increase accountability. You'll also manage prep for board meetings and companywide presentations.

What You Bring

We're looking for a strategic, results-oriented candidate with:

• 10 years of operational, strategy, consulting leadership, or Chief of Staff experience, ideally in technology or enterprise software.
• A proven track record of establishing operational excellence.
• Program management expertise, an ability to drive structure and successfully direct and deliver concurrent projects while minimizing risk to stakeholders.
• Exceptional leadership, communication, interpersonal and stakeholder management skills.
• Strong analytical and problem-solving skills, with an ability to balance a detail-oriented, task-based approach with strategic, long-term objectives.
• A data-driven and strategic mindset, with the ability to navigate ambiguity and simplify complex business challenges.
• Excellent data analysis skills and proficiency with project management tools, extensive experience working with SQL and/or Python strongly preferred.
• Ability to work effectively with cross-functional, global teams in a fast-paced, high-growth environment.
• Bachelor's degree required, MBA or equivalent experience preferred.
• This will be a Hybrid role working 2-3 days our of our New York or Boston location.

Why Mark43?

At Mark43, you'll join a mission-driven company that is redefining the future of public safety technology. You'll have the opportunity to lead a growing business, shape strategy at the highest level, and work alongside a talented, passionate team. If you're ready to make a lasting impact, we'd love to hear from you.

Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team.

As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts.

Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email recruiting@Mark43.com requesting the accommodation.