Chief of Staff

Presidio is looking for its first Chief of Staff to help scale the business to its next stage.

Video about Presidio and the role:

https://www.loom.com/share/604829680b9842999e5555613246b4c7

About Presidio:

Our cofounders Jonathan Osborn and Mat Mullen founded Presidio in 2013. We’ve bootstrapped the business from day one and since scaled to 70 team members spanning the US, Canada, and Europe.

Our Shopify themes and apps power over 50,000 stores globally and have generated $100M revenue for our clients. Our development work for Shopify Plus brands has won us awards like Shopify’s Commerce Award and ReCharge’s Above and Beyond Award. Our clients include household names like Momofuku, Khy by Kylie Jenner, OUAI, Olipop, and Rails among 150 other brands.

We leverage relationships with industry-leading brands to fuel the creation of cutting-edge products. Presidio is the only Shopify Partner that builds for the App Store, the Theme Store, and Shopify Plus merchants. As a result, we're in a unique position to identify opportunities and build products to solve for them.

About our team:

We’re largely a remote team, but we believe there’s no substitute for meeting in-person. We organize small off-sites twice per year to work a little and mostly get to spend time with each other. Some of our previous off-sites have been in Majorca, Munich, and Mexico.

We’re focusing on growing Presidio as a profitable, sustainable business. We mean it when we say we’ve bootstrapped - we’ve never raised a dollar from outside investors. We’re looking for long-term members of our team. Many of our team members have worked with us for 5+ years and our management team has had 0 turnover for years. “Fit” is key to success at our company and here are some characteristics our team shares: resourcefulness, integrity, sense of humor, and excellence.

About the role:

As our first Chief of Staff, you will be the right-hand to one of the founders, playing a critical role in scaling our business to the next level. This generalist role will require you to roll up your sleeves to manage day-to-day operations while also participating in the strategic direction of the company. This is a new role that demands motivation, versatility, strong leadership, and the ability to thrive in a hybrid work environment with a flexible remote-work policy.

Responsibilities:

• Act as a trusted advisor and right-hand to the founder, providing critical operational and strategic direction to drive the company’s growth.
• Lead strategic initiatives, with the support of consultants as necessary
• Initial projects would include developing pricing frameworks for our software, creating budgets and compensation plans, and conducting customer and market research.
• Assisting founder with recruiting, candidate screening, and onboarding
• Lead the annual business planning process and collaborate closely with the executive leadership team to set business priorities and monitor their progress
• Work closely with our legal counsel, accountant, and bookkeeper to ensure compliance with legal and tax obligations
• Identify and implement operational efficiencies and improvements to support scalability

Qualifications:

• Strong analytical skills and product sense are paramount to success in this role
• Previous experience in an analytical role and a product role at a software company.
• Experience with Shopify is a plus
• Excellent verbal and written communication skills; ability to effectively interact with team members, stakeholders, and external partners.
• Excellent organizational and multitasking abilities, with attention to detail and a proactive approach to managing multiple projects.
• Flexibility to work from an office in Miami and benefit from a flexible remote policy.