Chief of Staff

OpenGov Job Description

OpenGov is the leader in AI-enabled software for cities, counties, state agencies, and special districts. With a mission to power more effective and accountable government, OpenGov serves 2,000 communities across the United States. OpenGov is built exclusively for the unique asset management, permitting and licensing, procurement and contract management, tax and revenue, budgeting and planning, and financial management needs of the public sector. The OpenGov platform empowers organizations to operate more efficiently, adapt to change, and strengthen public trust.

Learn more or request a demo at opengov.com

Job Summary

As the Chief of Staff to the CEO of OpenGov, you will be a critical partner in advancing our mission to power more effective and accountable government. You’ll work on both high-level strategy and day-to-day operational processes to increase efficiency and productivity of the CEO and across the company. This is an exciting opportunity for anyone interested in learning how great companies grow and scale, and how multiple functions across an organization work together to make that happen.

This role is located at our San Francisco headquarters. You, our CEO, our current Chief of Staff and Senior Assistant will work together side-by-side, five days a week. Occasional travel will be necessary.

Duties may include strategic planning and goal-setting at the company level, improving our hiring and onboarding processes, in-depth product strategy, organizational development and performance management, recruiting, offsites and teambuilding, driving forward our internal automation and AI initiatives, and assisting the CEO in public-facing communication, including but not limited to conferences, podcasts, essays, and all-hands meetings.

The right individual has grit, believes that no task is too small, and thrives in both intensity and ambiguity. Strong AI-savvy generalists, outstanding writers, investor junkies, and future entrepreneurs with a passion for improving the lives of American public servants are encouraged to apply. The right candidate probably wants to become an executive, start a company, or start a fund afterward. With a two year commitment, Zac will support them in full.

To hear more about Zac, check out recent appearances on Grit, 20VC, and American Optimist.

Responsibilities

• Establishing and maintaining relationships across OpenGov to learn, execute, and facilitate a direct line of communication to the CEO.
• Building and leading organization- and function-wide projects from scratch.
• Running meetings, including agenda setting, timekeeping, notetaking, and follow up.
• Exercising excellent judgment and making the right calls with limited information.
• Helping manage quarterly and annual strategic planning processes.
• Writing crisp and clear prose that compels action and persuades prospects.
• Working closely with assistants to tackle priorities and get things done.
• Building relationships, networks, and partnerships with senior internal and external stakeholders.

Requirements

Requirements and Preferred Experience:

• Bachelor’s degree.
• High horsepower and candlepower.
• Resilience.
• A direct, honest, and transparent communication style.
• Exceptional written and verbal communication skills, with the ability to influence and build strong relationships at all organizational levels.
• Strong strategic thinking and planning abilities, with expertise in analyzing complex issues, developing actionable plans, and following through to ensure successful execution.
• High levels of integrity and confidentiality.

Things That Would Make You Stand Out

• 2+ years of experience managing complex projects or programs, preferably in fast-paced, high-growth organizations, with a track record of driving operational efficiency and strategic initiatives.
• Demonstrated interest or experiences in public service, artificial intelligence, and SaaS.
• Familiarity with GovTech.
• Prior experience in a fast-paced growth company, private equity, venture capital, or management consulting environment.
• Being a former founder.
• Knowledge of and passion for AI, business strategy, investing, capital allocation, leadership development, and organizational management.

Details

• $105,000 - $160,000 a year, depending on skills and experience
• On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance.
• The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location.

Articles of Interest

• Harvard Business Review: The Case for a Chief of Staff
• GitLab CEO/CoS Relationship
• Think and Grow on LinkedIn
• The Chief of Staff Role in Silicon Valley

Why OpenGov?

A Mission That Matters.

At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it’s the core of our democracy.

Opportunity to Innovate

The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started.

A Team of Passionate, Driven People

This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune.

A Place to Make Your Mark

We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.

Benefits That Work For You

Enjoy an award-winning workplace with the benefits to match, including:

• Comprehensive healthcare options for individuals and families.
• Flexible vacation policy and paid company holidays.
• 401(k) with company match.
• Paid parental leave, wellness stipends, and HSA contributions.
• Professional development and growth opportunities.
• A collaborative office environment with weekly catered lunches.