Chief of Staff

JOB DESCRIPTION

Hi, we're Fever

We're excited you are checking out this job offer.

We are the leading global live-entertainment discovery tech platform with a clear mission: to democratize access to culture and entertainment.

How do we achieve our mission? Fever has developed a proprietary technology that inspires a global community of over 125M people through personalized and curated experiences in their local city whilst empowering entertainment and event creators to reach new audiences and enhance their experience.

Sounds amazing, right?

Who You'll Work With

You will join one of our offices either in Madrid or Paris to work in teams and directly interact with our partners, providers, and venues.

In this role you will help Fever grow its pipeline of original events. To do so, you will interact with all departments of Fever, from Marketing to Operations.

The team you're about to join consists of people that are motivated, young, and fun. On top of having multicultural backgrounds, people in the team are all top profiles: McKinsey, Amazon, Google, KKR, Cirque du Soleil, PSG, and Roland Garros.

About the role

We are seeking a highly motivated and analytically oriented individual with strong interpersonal skills to join our team as Chief of Staff. In this role, you will be responsible for harmonising communication and processes between the Candlelight teams and the events operations team, as well as working on strategic projects internal to the whole Candlelight organization. The ideal candidate will possess a unique blend of strategic thinking, organizational skills, and the ability to effectively collaborate with diverse teams.

You will:

• Provide a detailed analysis of opportunities and inefficiencies; proposing changes to operational processes; driving a high standard in execution; ensuring high-quality experiences are delivered while maintaining a high level of efficiency.
• Serve as the primary liaison between Candlelight teams and the events operations team, ensuring clear and efficient communication channels.
• Identify opportunities to streamline processes and improve efficiency within the organization, working closely with department heads to implement changes.
• Collaborate with senior management to develop and execute strategic initiatives that align with the company's goals and objectives.
• Analyse key performance metrics and provide insights to inform decision-making and drive continuous improvement.
• Foster a culture of collaboration and teamwork across departments, promoting open communication and knowledge sharing.
• Build and maintain strong relationships with internal and external stakeholders.

Preferred Qualifications

You are degree qualified, with strong data analysis, oral and written communication skills. You thrive in a fast-paced environment and pride yourself on your flexible, detail-oriented, analytical mindset.

• 5+ years of experience in a related role or consulting background.
• You will have strong analytical, relationship management, and organisational skills.
• You'll be solution-focused, identifying problem areas and then creating plans to find resolutions.
• You'll have strong communication skills and a proven track record of building positive working relationships.
• Fluent level of English
• Highly organized and efficient
• Curious and keen to push boundaries and try new concepts
• Great interpersonal skills and the ability to make moves within teams happen
• Able to communicate with events partners, brands, agencies, and talent on efforts
• Able to handle large amounts of work and parallel work-streams
• Collaborative and willing to get hands dirty and work on all required events tasks
• Strong academic background

BENEFITS

• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Health and dental insurance
• Flexible remuneration scheme
• Gympass membership
• Possible travel across our markets
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!

Our hiring process

• A 30 min video call with one of our Talent Acquisition Managers, to better understand your career plan, assess cultural fit, and answer any questions you may have
• A 60 min online test with three topics: logic, analytics, and written understanding
• A 30 min interview with your future manager
• A 45 min video call with your future manager, including questions about your profile and a business case presentation (to be prepared in advance)

On average our process lasts 20 working days and offers usually follow within a week.

Thank you for considering joining Fever. We cannot wait to learn more about you!

If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!

If you require any kind of accommodation during the selection process, please contact our Talent team so we can help you by providing a welcoming and seamless journey.

If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice