Account Operations Manager
About Us
Since 2008, Flat Rock Technology has provided a wide range of innovative and complex solutions for companies of all sizes and has grown into a reliable partner. Our company operates from seven locations – London, Varna, Ruse, Amsterdam, Burgas, Budapest, and Tbilisi and provides software, cloud, and outsourcing services.
With more than 400 highly skilled specialists in our team, we are able to cover all phases of a solution lifecycle – from research, through implementation, to support and allow organizations to create a more cost-effective structure while focusing on their core activities.
Main responsibilities:
- Being a main point of contact for our clients, providing expert guidance and support on feed management strategies for Google and Meta platforms, as well as other relevant channels
- Collaborate with clients to understand their business goals, target audience, and product offerings, translating this information into actionable feed management strategies
- Lead the development and implementation of feed optimization strategies tailored to each client's unique needs, ensuring product data accuracy, completeness, and compliance with platform requirements
- Utilize a SaaS platform to analyze customer data and identify opportunities for optimization, enhancing campaign effectiveness and ROI
- Proactively monitor platform updates and industry trends related to feed management, providing strategic recommendations to clients to keep their campaigns ahead of the curve
- Provide ongoing support and training to clients on feed management best practices, platform features, and performance insights, fostering strong relationships and trust
- Act as a subject matter expert on feed management for Google and Meta platforms, staying up to date on the latest tools, techniques, and advancements in the field
Requirements:
- Bachelor’s degree in marketing, Business Administration or related field
- 3+ years of experience in Digital marketing, eCommerce
- Deep understanding of Google Merchant Center and Meta (Facebook/Instagram), Business Manager, including feed setup, optimization, and troubleshooting
- Passion for Digital marketing and staying at the forefront of industry trends and innovations
- Fluency in English – both written and spoken
- Excellent communication and presentation skills
- Strong analytical skills with the ability to interpret data and draw actionable insights to improve campaign performance
- Experience using a SaaS platform or similar tools to analyze and optimize customer data
- Detail-oriented with a focus on delivering high-quality work and managing multiple client accounts and priorities simultaneously
What we offer in return:
- Competitive salaries based on performance reviews with additional benefits
- Working on interesting international projects with latest technologies
- Opportunities for professional growth and career development
- Challenging work in a fast-growing international organization
- Dynamic work environment
- Additional health insurance package
- Modern offices around the world
- Birthday vouchers
- Opportunity for sport card
- Entertainment spaces, teambuilding events, parties, and participation in different events
- Fresh fruits and beverages in the office
- 24 days of holiday which further increase with the time spent in the company
Privacy statement:
If all this sounds just like you, do not hesitate to send us your CV in English.
By submitting your application you agree that FRT will use your personal data for recruitment purposes only. All documents will be treated in the strictest confidentiality.
Only short-listed candidates will be invited for an interview.
